Can I cancel my booking?

Yes, free of charge up to 24 hours before pickup. Under 24 hours, the full fare is due.

Do the drivers speak English?

Yes, drivers speak French and English.

Booking a Private Driver in Paris

Q: How do I pay for my ride?

At the end of the ride, by card, cash or bank transfer.

Pre-booking a driver in Paris is different from hailing a cab or using an app. Here is what to expect so there are no surprises.

A fixed price for airports and stations

Airport and train station transfers have a fixed price confirmed when you book: tolls are included and there is no meter and no night surcharge. Other trips get a price estimate based on distance and time.

What is included

•Flight or train tracking.
•A name board at arrivals.
•Help loading and unloading luggage.
•Free waiting time if your flight is delayed.
•Bottled water on board.

Anything extra — an additional stop, extended waiting, hourly hire — is always announced before.

Choosing a vehicle

•Standard car: 1 to 4 passengers.
•VIP sedan: 1 to 4 passengers, premium finish.
•7-seat van: 5 to 7 passengers, 4 to 6 large suitcases.

Paying

You pay at the end of the ride, by card, cash or bank transfer.

Cancelling

Cancellation is free up to 24 hours before pickup. Under 24 hours, the full fare is due.

Language

Drivers speak French and English.

How it works, our fleet, fixed prices or book online.

Booking a Private Driver in Paris: What to Expect