Booking Allo Taxi Premium, Step by Step
From the online booking to paying for your ride, here's exactly how a trip with Allo Taxi Premium works — no meter, with a fixed price known before you confirm.
Why book with Allo Taxi Premium
- ✓Step 1 — Enter your trip: pickup, drop-off, date and time, then vehicle and passengers/luggage, then your contact details. The price is estimated and shown before you confirm
- ✓Step 2 — Get your confirmation: an email with the trip summary and fixed price, sometimes followed by a WhatsApp message
- ✓Step 3 — On the day: your driver contacts you before pickup; for an airport transfer, your flight is tracked live and the time adjusted automatically if it's delayed
- ✓Step 4 — Trip and payment: the price agreed at booking is fixed, tolls included, paid by card, cash or bank transfer directly with the driver
- ✓Free cancellation up to 24 hours before pickup; within 24 hours the trip remains due in full
- ✓No online payment required to book — settle with the driver on the day
What information do I need before booking?
To book, you need your pickup address, your destination, the date and time, the number of passengers and suitcases, and a phone number where the driver can reach you. For an airport pickup, add your flight number; for a station pickup, your train number.
If you are travelling with children, state each child's age so the right seat is fitted free of charge. Mention anything unusual too: a wheelchair, bulky sports equipment, a stroller, or an extra stop on the way.
How far in advance should I book?
Booking a few days ahead is ideal, and at least the day before for an early-morning airport run or a large group needing a van. Vans and VIP sedans are fewer in number, so booking early gives you the best chance of the vehicle you want.
Short-notice requests are possible 24/7: use the Immediate button on the booking form or call or WhatsApp +33 7 69 31 87 78, and we tell you quickly whether a driver is available.
How do I find my driver at the airport?
Your driver waits for you in the arrivals area with a name board when you request one, and contacts you by phone or WhatsApp once your flight has landed. Turn your phone on after landing so the driver can reach you.
Because your flight is tracked, the pickup time follows its real arrival time. 15 minutes of waiting are included from that moment; longer waiting is charged. Passport control and baggage claim can take time at busy hours, so send a short message to your driver if you are held up.
What happens if I need to change my booking?
Send your change by email to contact@allotaxipremium.fr or by WhatsApp to +33 7 69 31 87 78, ideally as early as possible. A new pickup time on the same route is usually simple; a different route or vehicle can change the price, and we confirm the new amount before the ride.
Cancellation is free up to 24 hours before pickup. Within 24 hours of pickup, or if you are not at the meeting point and cannot be reached at the agreed time, the ride is due in full.
What should I check in my confirmation email?
Your booking is final once you receive our confirmation email, so check that the date, time, addresses, flight or train number, number of passengers and vehicle category are correct. Reply straight away if anything needs correcting.
The email also states the confirmed price. That is what you pay the driver at the end of the ride, by card, cash or bank transfer, unless waiting beyond 15 minutes, an added stop, a changed route or exceptional traffic adjusts it.
How does a station pickup work?
For a train arrival, the driver follows your train and meets you near the platform exit or at an agreed meeting point in the station, with a name board on request. Give your train number when booking so the pickup time follows its real arrival.
Large stations such as Gare du Nord or Gare de Lyon have several exits, so keep your phone switched on: the driver contacts you as your train arrives to guide you. As at airports, 15 minutes of waiting are included from the real arrival time, and longer waiting is charged. A ride from central Paris to any of the six major stations is 39 € in a Classic car.
Price confirmed at booking
24/7 availability
7-seat vans for groups
Live flight tracking
Frequently asked questions
Can the price change during the trip?
No. The price is confirmed at booking; only waiting beyond 15 minutes, an added stop or a change of route can modify it. Only a significant change of route or time, at your request, can lead to a new quote.
How do I cancel or change my booking?
Cancellation is free up to 24 hours before pickup. Within 24 hours, the trip remains due in full, with no refund. Send any request by email to contact@allotaxipremium.fr or by WhatsApp.
What payment methods do you accept?
Card, cash or bank transfer.
What happens if my flight is delayed?
We track your flight live and adjust the pickup time automatically (15 minutes of waiting included; longer waiting is charged).
Can I book for someone else?
Yes — give their name and phone number in the contact details so the driver can reach them directly.
Do I need an account to book?
No, booking is done directly from the online form, no account required.
Can I book by phone or WhatsApp instead of the form?
Yes. Call or message +33 7 69 31 87 78 at any time; you still receive a confirmation email with the trip details and price.
What if I don't receive a confirmation email?
Check your spam folder, then contact us by WhatsApp or phone. A booking is only final once the confirmation email has been sent.
Will the driver call me before pickup?
Yes, the driver contacts you before pickup by phone or WhatsApp, so make sure the number you give is reachable abroad.
Can I book a ride for a visiting guest or client?
Yes. Enter their name and phone number in the contact details and request a name board; you can pay or let them pay the driver at the end of the ride.
Can I book several rides at once, for example arrival and departure?
Yes, mention both trips when booking or send them together by WhatsApp; each ride is confirmed separately.
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