Hospital Discharge Taxi in Paris — Seated Transport Home

The official discharge time is often given with a wide margin, or changes during the day depending on the medical round. Book as soon as the date is known, even approximate — we adjust the time once the ward confirms it, with no extra charge for a reasonable shift.

You can book directly from the hospital or remotely — just give us the ward, floor and, if needed, the room number so the driver finds the meeting point easily.

A patient who can walk but remains weak after hospitalisation: a saloon car is enough, with driver help getting in and carrying the bag.

A patient with a folding wheelchair or a walker: we favour a van, simpler for settling in and stowing the equipment.

A patient with a non-folding or electric wheelchair: a ramp-equipped vehicle is required, so the patient stays seated for the whole trip, secured with a 4-point tie-down.

We accept the wheelchair (manual or electric), the walker, crutches, the discharge bag, and light equipment such as a portable oxygen concentrator if you mention it when booking.

This is not a medical transport service: no stretcher, no lying-down transport, no heavy medical equipment, and the driver provides no medical supervision during the trip. A prescribed lying-down transport or medical supervision requires an ambulance or a light medical vehicle (VSL).

Give us the hospital or clinic address, the building, ward and floor, the expected discharge date and time window, the destination address, and the patient's mobility: walking unaided, walker, folding wheelchair, or non-folding or electric wheelchair.

Also mention any bags, a walker or light equipment, and whether a relative will be at the ward or at home. These details let us send the right vehicle and tell the driver exactly where to go inside a large hospital site.

Any hospital in Paris and Île-de-France can be a pickup address — for example Pitié-Salpêtrière, Necker, Saint-Antoine, Georges-Pompidou, Cochin, Lariboisière, Bichat or Tenon — with no special arrangement with the hospital.

Discharge rides are priced on quote, based on the route, the vehicle needed and, if relevant, the ramp-equipped vehicle. You receive the price before confirming the booking.

A reasonable change of pickup time, notified in advance when the ward confirms the discharge time, costs nothing extra. Once the driver is on site, waiting beyond the time agreed is charged.

We are not an ambulance and not a state-contracted taxi: the ride is a private service, paid by the patient or family at the end of the ride by card, cash or bank transfer, with no health insurance reimbursement.

Many patients do not go straight home: they move to a rehabilitation facility, a convalescent home or a relative's flat for a few weeks. We take the patient and their bags directly there, anywhere in Île-de-France.

If belongings must be collected from home on the way, tell us when booking: an extra stop can be added, and it is included in the price confirmed when you book.

When booking, consider who will open the door at home and whether the patient can manage stairs. If there is no lift, tell us the floor: the driver helps with the bags to the door, but does not carry a person up stairs without prior agreement.

A relative who cannot be at the hospital can book from a distance and receive confirmation that the patient has arrived safely.

Yes. After day surgery, patients are often asked not to drive or travel alone. Book the ride for the expected end time; once the ward confirms when the patient can leave, tell us, and a reasonable change of pickup time notified in advance costs nothing extra.

A relative can travel with the patient, or receive confirmation that they have arrived home. The driver helps the patient to the vehicle and carries the bag, but provides no medical care during the ride.