Wheelchair Accessible Taxi in Paris — Reduced Mobility Transport

You walk with a cane or a walker: a standard saloon car is enough. The driver helps you sit down, stows the walker in the boot and walks you to the door on arrival.

You use a folding wheelchair: we send a van. You transfer to the vehicle seat, the wheelchair is folded and stowed, then handed back on arrival. A companion travels with you at no extra charge.

You use a non-folding or electric wheelchair: an adapted vehicle is required. You board via a ramp (or lowered floor) and stay seated in your wheelchair for the whole trip, secured with a 4-point tie-down system plus an individual seatbelt. Give the wheelchair type, weight and dimensions when booking — most models are accepted, the heaviest electric chairs need a quick check.

Discharge from hospital or a clinic, including evenings and weekends — home or to a follow-up care facility.

Non-reimbursed medical appointments: consultation, scan, physiotherapy, lab tests — with or without on-site waiting.

Transfer to an airport (CDG, Orly, Beauvais) or a Paris train station, for you or for a relative with reduced mobility who is arriving or leaving.

Family visits, ceremonies (weddings, funerals), cultural outings, administrative errands, moving a relative into assisted living or a care home.

Allo Taxi Premium is not contracted with the French health insurance system (Assurance Maladie). Reduced-mobility rides are billed directly to the client — private individual, family, care home or company — with a detailed invoice you can submit to your private insurer.

If your seated transport is medically prescribed and reimbursable, you need a state-contracted taxi ("taxi conventionné") or a light medical vehicle (VSL). This is not an ambulance: no stretcher transport, no heavy medical equipment.

To send the right vehicle, we need four things: the type of mobility aid (cane, walker, folding wheelchair, non-folding manual wheelchair or electric wheelchair), its approximate weight and dimensions if it is electric, whether a companion travels, and the access conditions at both addresses — floor, lift, steps at the entrance.

With these details we choose between a saloon car or van with driver assistance and the ramp-equipped vehicle. You can give them through the booking form on our English page or by phone or WhatsApp on +33 7 69 31 87 78; a call is often quicker for a first booking because we can ask the right questions straight away.

Book the ramp-equipped vehicle 24 to 48 hours ahead whenever you can, because there are few of them. A van with assistance can often be arranged at shorter notice.

A ride in the ramp-equipped vehicle ("TPMR", the French term for reduced-mobility transport) costs the standard fare plus roughly 35 to 40%, depending on the situation (type of wheelchair, help needed, time spent boarding). The exact price is confirmed in your quote, before you book. As a guide: Paris to CDG about 88 to 91 euros, Paris to Orly about 66 to 69 euros, Paris to a train station about 53 to 55 euros (estimates). For an assisted ride without the adapted vehicle, the price is confirmed when you book.

This is a private transport service paid by the customer. It is not a medical transport, not an ambulance and not covered by French health insurance; we can provide a detailed invoice that you may submit to your own insurer or mutual fund if your contract covers this kind of expense.

Payment is made at the end of the ride by card, cash or bank transfer, by the passenger, a relative or the organisation that booked. Cancellation is free up to 24 hours before pickup.

The driver comes to your door, helps you to the vehicle, deploys the ramp or helps with the transfer to the seat, stows the folding wheelchair or walker, ties down the wheelchair in the adapted vehicle and walks you to the entrance at arrival.

The driver is not a carer or a medical professional: no medical supervision, no lifting a person up or down stairs without prior agreement, no lying-down transport. If the trip requires any of these, a medical transport provider is the right choice.

This page covers all reduced-mobility trips in Paris and Île-de-France. Specific pages explain the details for airport transfers at CDG and Orly, the ride home after a hospital stay, everyday trips in a wheelchair and accompanied rides for elderly passengers.

Whatever the trip, the booking principle is the same: describe the mobility aid and the access conditions, receive the price, and the right vehicle is sent.

Yes. We serve all the main Paris stations, such as Gare du Nord, Gare de Lyon, Montparnasse, Gare de l'Est, Saint-Lazare and Austerlitz. Rail companies often offer their own assistance for passengers with reduced mobility inside the station; book it with the rail operator and tell us, and we drop you at the agreed meeting point.

On arrival by train, the driver can meet you at the station exit you agree on. Give the train number and the arrival time; the price of the ride is given on quote before you book.