Reduced mobility transport

Wheelchair Accessible Taxi in Paris — Reduced Mobility Transport

Allo Taxi Premium provides real door-to-door transport for people with reduced mobility across Paris and the whole Île-de-France region. Depending on your situation, we send a ramp-equipped vehicle (access ramp, lowered floor) so you can travel seated in your own wheelchair — manual or electric — or a saloon car / van with driver assistance if you use a folding wheelchair, a walker or a cane. Fixed price confirmed before the ride, driver trained to assist passengers with reduced mobility, advance booking recommended.

Why book with Allo Taxi Premium

  • Ramp-equipped vehicle: access ramp or lowered floor, you stay in your wheelchair (manual or electric), 4-point tie-down + individual seatbelt
  • Folding wheelchair, walker or cane: saloon car or van with driver assistance to board and settle in
  • True door-to-door: from your front door to the final destination, luggage help included
  • Driver trained to welcome passengers with reduced mobility — no meter running, no rush
  • Fixed price announced before departure, tolls included — on-site waiting billed by time, no surprises
  • Available 24/7 by reservation — the accessible vehicle is limited in number, book ideally 24 to 48 h ahead

Which vehicle for which situation

You walk with a cane or a walker: a standard saloon car is enough. The driver helps you sit down, stows the walker in the boot and walks you to the door on arrival.

You use a folding wheelchair: we send a van. You transfer to the vehicle seat, the wheelchair is folded and stowed, then handed back on arrival. A companion travels with you at no extra charge.

You use a non-folding or electric wheelchair: an adapted vehicle is required. You board via a ramp (or lowered floor) and stay seated in your wheelchair for the whole trip, secured with a 4-point tie-down system plus an individual seatbelt. Give the wheelchair type, weight and dimensions when booking — most models are accepted, the heaviest electric chairs need a quick check.

When to book a reduced-mobility taxi

Discharge from hospital or a clinic, including evenings and weekends — home or to a follow-up care facility.

Non-reimbursed medical appointments: consultation, scan, physiotherapy, lab tests — with or without on-site waiting.

Transfer to an airport (CDG, Orly, Beauvais) or a Paris train station, for you or for a relative with reduced mobility who is arriving or leaving.

Family visits, ceremonies (weddings, funerals), cultural outings, administrative errands, moving a relative into assisted living or a care home.

Payment and reimbursement

Allo Taxi Premium is not contracted with the French health insurance system (Assurance Maladie). Reduced-mobility rides are billed directly to the client — private individual, family, care home or company — with a detailed invoice you can submit to your private insurer.

If your seated transport is medically prescribed and reimbursable, you need a state-contracted taxi ("taxi conventionné") or a light medical vehicle (VSL). This is not an ambulance: no stretcher transport, no heavy medical equipment.

Fixed price, no surge

24/7 availability

7-seat vans for groups

Live flight tracking

Book your ride

Fixed price · English-speaking driver · Available 24/7

Frequently asked questions

Do you carry electric wheelchairs?

Yes, with our ramp-equipped vehicle: you board via a ramp and stay in your chair, secured with a 4-point tie-down. Give the model, weight and dimensions when booking — most electric chairs fit, a few very heavy ones need a prior check.

How far in advance should I book?

The accessible vehicle is limited in number: book 24 to 48 hours ahead. For a van with assistance (folding wheelchair, walker) we can often help the same day, subject to availability.

Is the ride reimbursed by health insurance?

No, we are not a state-contracted taxi. The ride is billed directly with a detailed invoice for your private insurer. For medically prescribed, reimbursed seated transport you need a taxi conventionné or a VSL.

Does the driver help me leave my flat?

The driver comes to your front door and walks you to the vehicle with your bags. Carrying a person up or down stairs is not done without prior agreement — state the floor and whether there is a lift when booking.

Can a carer travel with the passenger?

Yes, one companion or carer travels free of charge. Mention it when booking so the vehicle is suitable.

Can a relative book from abroad?

Yes. A family member can book, pay and be notified that the passenger has been picked up and has arrived safely.

Do you do round trips with waiting?

Yes. For a medical appointment or an errand the driver can wait on site and take you back, billed as a flat rate based on the waiting time.

Which area do you cover?

Paris and the whole Île-de-France region (92, 93, 94, 77, 78, 91, 95), plus Beauvais airport.